| Course | |||||
|---|---|---|---|---|---|
 | 1. MOE911 BASIC / Introductions Instructions on how to use and access training on your mobile device. *** PLEASE CHECK WITH YOUR AGENCY POLICY ON USING PERSONAL PHONES FOR WORK RELATED BUSINESS*** | ||||
 | 1. MOE911 BASIC / Character In Crisis CIC TRACK targets high priority behavior challenges that often occur during and after critical incidents and teaches how to thrive while coping with continuous situational stress. Based on the Six Pillars of Character, this course motivates... | ||||
 | 1. MOE911 BASIC / Change Management 35 minute intro: Change Management Basics in the PSAP environment Preparing your PSAP teams for known changes and the unexpected; In a world where technology, staffing and community are ever-changing, your managers must learn more than just... | ||||
 | 1. MOE911 BASIC / Change Management Preparing your PSAP teams for known changes and the unexpected; In a world where technology, staffing and community are ever-changing, your managers must learn more than just processes, policies & tactical components. They need to learn about... | ||||
 | Cybersecurity The ability to maintain voice and data communications at all times is critical for public safety agencies to perform their life-saving missions. By establishing resiliency measures, public safety communications can better withstand potential... | ||||
 | Agency Training / IA DPS To establish initial training requirements for anyone using the Iowa Statewide Interoperable Communications System (ISICS) or any type of radio equipment that allows for ISICS interoperable communications, the Iowa Statewide Interoperable... | ||||
 | Agency Training / IA DPS Training Module for Iowa Statewide Interoperable Communications System (ISICS) Standard 1.17.0 - StatusBoard This course will take approximately 20 minutes to complete. There is a video component to this training, which will require your device's... | ||||
 | Agency Training / IA DPS Training Module for Iowa Statewide Interoperable Communications System (ISICS) Standard 1.4.0 - Statewide Pursuit Communications This course will take approximately 30 minutes to complete. There is a video component to this training which will... | ||||
 | 1. MOE911 BASIC / Dispatch Skills Remember that your role is to listen and support, not to provide therapy. Encourage them to reach out to professionals who can offer the help... | ||||
 | 1. MOE911 BASIC / Dispatch Skills This course provides an overview of the key differences between Domestic Violence and Domestic Disturbance call types. Participants will learn best practices for properly classifying, entering, and dispatching these calls to ensure appropriate... |
